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Reinventing Associations: Forging Alliances in the 21st Century

by Carol Kallendorf, Ph.D.

The Big Scare: You have to Change Jobs—Quick!

It’s the story of our day. You suddenly find yourself with an urgent need to make a professional move. If this doesn’t apply to you, it will to a friend, colleague, or significant other.

Some reasons?

(1) You’re utterly bored with your job or the organizational politics have turned sour. 

(2) Your spouse or significant other wants the house by the water and you have to make more money.

(3) Or worst yet, you’ve been told you’re out of a job faster than an Enron employee the week after they filed bankruptcy.

In a Time When There is No Time, How Do You Develop a Networking Strategy?

Carol Kallendorf, Ph.D.
Founder
The Delta Associates
In an era when American workers log more hours than the Japanese, how can you develop a networking strategy? Thad Rosenfeld, Community Relations Manager of Austin KVUE-TV (ABC), captures the mood of many of us: "I've always been a big believer in ‘networking.’ The best business contacts I have are the ones I've made through things like Leadership Austin, the Better Business Bureau's Contributions Breakfast, various boards on which I serve or have served. Having said that . . . I've found that I have less time for those types of events and as a result I'm not making as many contacts as I have in years past."

What Do You Do? Can Your Professional Association Help You? Fully 40% of BizWatch Senior Managers are Active in No Professional Organizations

For many in this situation there’s no easy out. There are few ways to "get your name out there" quick. It used to be that the local association provided one-stop shopping for opportunities, and they still do for some. But for many, the effectiveness and power of the business association are gone, and there’s nothing to take its place. This is especially true as you become a senior manager. In a survey of over a thousand executives, we found fully 40% who are active in no association or professional organization.

Associations Have Fundamentally Changed

What Associations Provided That You Still Need To Build Your Career

  1. A group of mentors and peers you interact with regularly.
  2. A sense of solidarity with key professionals who will respond to your call/email.
  3. An idea forum where you can discuss issues with professionals who have good insights.
  4. A venue where peers and mentors can see the quality of your thinking and competence.

There was a day when, at the annual national association meeting, you had the opportunity to shake the hands of all the important people in your industry. You could find out where the opportunities were. During the year, there were quarterly or monthly meetings, key committees, and constant contact by phone with people who were wired for action.

"The fundamental nature of associations has changed," says Richard Bettis, President of the Texas Hospital Association, one of the largest state associations in the US. "Associations are not clubs anymore, as they were at one time. We are now more like vendors who offer services to our members."

Why Traditional Associations Often Don’t Work for Senior Managers

In the past, key association board positions were held by the industry powerful. Junior industry members were there to provide sweat equity and achieved success in the association under the tutelage and mentorship of the industry kings and queens. Junior members longed to crown their careers, as the association greats before them had, by being feted with special awards and recognition.

Now that junior industry board members often occupy the key board positions, traditional associations no longer work for senior managers.

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Many BizWatch Readers Say Their Traditional Association Is Alive and Well

Although we’re focusing on reinventing the association, many BizWatchOnline readers wrote to say that they’re receiving great personal value from their associations.

Take a look at two, Austin Society for Human Resources and the American Society for Training and Development. Click on either to learn more.

Those who now occupy the boards and committee chairs all too often guard the gate against the return of powerful corporate players by surrounding themselves with other junior players. When this happens, it is difficult to impossible to get a senior industry member back on the board.

Enter the Entrepreneurs: Peer-to-peer Senior Management Forums

One innovative approach is through moderated forums for senior managers. These forums are a new trend in which for-profit companies step in to provide the networking opportunities that used to exist for senior management within traditional non-profit associations.

Strategic senior managers must continue to fulfill their networking needs. They can find themselves dangerously isolated when their networks do not extend beyond past company contacts, present colleagues, and the casual networks they have built.

One of these groups is the High Tech Forum, based in Sunnyvale, California. The nature of such quasi-associations is that they are highly targeted toward the needs of one group. For instance, the High Tech Forum is for Human Resource Directors in high tech companies.

Bill Gardner, AMD’s Director of Corporate Growth and Development, believes that groups such as the High Tech HR Forums, of which he is a member, fulfill the need for peer-to-peer networking. Members of the forum feel that those who attend are truly their professional peers. They are able to speak frankly and openly because everyone in the room understands the context from which they are talking.

Aryae Coopersmith, of Learning Synergies, began the Forums about four years ago. Coopersmith, well connected in Silicon Valley, saw the need and the way it could be fulfilled through peer-to-peer forums. He asks his members their opinions on key issues, but makes the final decision himself. Members trust his judgment and rely on his decisions. He also has a six-member advisory board, many of whom are industry retirees. Their role is to serve as a resource to help him think through key issues.

I asked Coopersmith if he thought that non-profit associations could achieve what the Forums have accomplished. "My impression from talking to association directors is that there are constraints on their ability to experiment, to take risks by trying new things.  Gaining support of their board, whose members may represent different interests and agendas, may be part of the challenge."

How Does the High Tech Forum Work?

To learn how the High Tech Forum runs its peer-to-peer meetings of HR Directors, click here.

 

 

The Acorn Alliance–Another Approach

Tom Carroll and Mike Bowen have turned networking on its head. Instead of beginning with professional concerns, the Acorn Alliance begins with personal relationships and developing common interests. Click here to learn more.

John Schofield
Chairman, President and CEO
Advanced Fibre Communications

The Individualist Networker—for Those Who Don’t Find Groups Valuable

John Schofield, Chairman, President and CEO of Advanced Fibre Communications, in Petaluma, CA (Bay Area) doesn’t belong to professional associations.

"I am not a member of any organized group, says Schofield. "Networking for me tends to be purely at the personal level—who I know, what they know, how much I respect them, and their thoughts-- tend to be the drivers for me in networking."

"I think the 'Rolodex' remains the key issue for me in networking. What do I need to know or what do I need to get somebody else to know? The Rolodex comes out and I call who I feel I need to call. Moral of the story: build that Rolodex and keep adding to it."

This answer seems to reveal a key insight about why for-profit companies have been able to successfully manage peer-to-peer forums. Non-profit associations have boards that manage a myriad of membership needs, interests, and agendas. In an age of fragmented demographics, when the needs of small groups are often clearly defined, associations--with their preference for consensus decision making--often do not successfully meet the needs of their individual members or small groups. In attempting to meet the needs of all, they often meet the specific needs of no one.

Forums run by for-profit directors, however, are able to define groups with shared needs and interests. They have an ability to respond to new situations without the lengthy consensus-building process of an association.

Reinventing the Association from a Networking Perspective—What’s Absent from Careers

Traditional associations will probably not be coming back in their present form. For those who can remember associations as they used to function, they called for much more financial and people resources than most businesses can offer today and remain competitive.

Nonetheless it’s difficult to run a career without:

  1. A group of mentors and peers you interact with regularly,
  2. A sense of solidarity with key professionals who will respond to your call/email,
  3. An idea forum where you can discuss issues with professionals who have good insights, and
  4. A venue where peers and mentors can see the quality of your thinking and competence.
Here’s our evaluation of what’s available today.
  1. Traditional Professional Associations. Offer much less value than you often put into them. I’ve taken the position in the past that many of you take. I’m not going to participate because it’s not worth it. I’ve found the decision is pretty shortsighted for myself and I’m finding myself getting back into traditional networking through associations. You have to sift through a bunch of mud to find a gold nugget, but sometimes it’s the only way. Otherwise if you find yourself in a tight spot during a downturn you find yourself beginning again at point zero.
  1. Peer-to-peer Networks. They’re just beginning and not readily available in many places, but if you spot one, latch onto it. It might just be the wave of the future.
  2. Email Exchanges with Peers. I believe most of us have become quite successful at keeping up with people through email exchanges. I now "talk" to more people in a day than I once did in several weeks. My only counsel is that you begin to try to turn some of these email exchanges into periodic face-to-face encounters. The nature of email is that the exchange is very different from a face-to-face relationship. There is some aspect of unreality always involved. Email is an enhancement to business and personal relationships, not a substitute.
  3. Chat Lists. Are valuable supplements to face-to-face encounters and ways to have exchanges with people around the world with whom contact is impractical. There are three things you should bear in mind about chat rooms: (1) The most active often have the least to do, thus sometimes not a great deal to offer. (2) The most able are the least likely to participate. (3) Email brings out the beast in us all in the sense that chats can quickly turn to personal attacks and acting out, not something you want to be involved with unless you are simply escaping from a bleak existence.

    Chat rooms can be very useful in getting specific information from other people on resources they have used. I believe that is the most useful part of chatrooms and newgroups

  4. Virtual Associations. Many of our readers expressed interest in virtual online associations. My own search on the Internet yielded no virtual professional business associations. A few traditional associations are beginning to build communities. This might be a trend to watch. Some entrepreneur just might make this work in the next few months or years.

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