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Reinventing
Associations: Forging Alliances in the 21st
Century
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by
Carol Kallendorf, Ph.D. |
The Big Scare: You have
to Change Jobs—Quick! |
It’s the story of our day. You
suddenly find yourself with an urgent need to make a
professional move. If this doesn’t apply to you, it will to a
friend, colleague, or significant other.
Some reasons?
(1) You’re utterly bored with your job or the organizational
politics have turned sour.
(2) Your spouse or significant
other wants the house by the water and you have to make more
money.
(3) Or worst yet, you’ve been told you’re out of a job
faster than an Enron employee the week after they filed
bankruptcy.
In a Time When There is No Time,
How Do You Develop a Networking Strategy?
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Carol
Kallendorf, Ph.D. Founder The Delta Associates |
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| In an era when American workers
log more hours than the Japanese, how can you develop a
networking strategy? Thad Rosenfeld, Community Relations
Manager of Austin KVUE-TV (ABC), captures the mood of many of
us: "I've always been a big believer in ‘networking.’
The best business contacts I have are the ones I've made through
things like Leadership Austin, the Better Business Bureau's
Contributions Breakfast, various boards on which I serve or have
served. Having said that . . . I've found that I have less time
for those types of events and as a result I'm not making as many
contacts as I have in years past."
What Do You
Do? Can Your Professional Association Help You? Fully
40% of BizWatch Senior Managers are Active in No
Professional Organizations
For many in this situation there’s no easy
out. There are few ways to "get your name out
there" quick. It
used to be that the local association provided one-stop
shopping for opportunities,
and they still do for some.
But for many, the effectiveness and power of the business
association are gone, and there’s nothing to take its
place. This is especially true as you become a senior
manager. In a survey of over a thousand executives, we
found fully 40% who are active in no association or
professional organization.
Associations Have Fundamentally Changed
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What Associations Provided
That You Still Need
To Build Your Career
- A group of mentors and peers you interact with
regularly.
- A sense of solidarity with key professionals
who will respond to your call/email.
- An idea forum where you can discuss issues
with professionals who have good insights.
- A venue where peers and mentors can see the
quality of your thinking and competence.
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There was a day when, at the annual national
association meeting, you had the opportunity to shake the
hands of all the important people in your industry. You
could find out where the opportunities were. During the
year, there were quarterly or monthly meetings, key
committees, and constant contact by phone with people who
were wired for action.
"The fundamental nature of associations has
changed," says Richard Bettis, President of the Texas
Hospital Association, one of the largest state
associations in the US. "Associations are not clubs
anymore, as they were at one time. We are now more like
vendors who offer services to our members."
Why
Traditional Associations Often Don’t Work for Senior Managers
In the past, key
association board positions were held by the industry
powerful. Junior industry members were there to provide
sweat equity and achieved success in the association under
the tutelage and mentorship of the industry kings and
queens. Junior members longed to crown their careers, as
the association greats before them had, by being feted
with special awards and recognition.
Now that junior industry
board members often occupy the key board positions,
traditional associations no longer work for senior
managers.
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Those who now occupy the
boards and committee chairs all too often guard the gate
against the return of powerful corporate players by
surrounding themselves with other junior players. When
this happens, it is difficult to impossible to get a
senior industry member back on the board.
Enter the Entrepreneurs:
Peer-to-peer Senior Management Forums
One innovative approach is
through moderated forums for senior managers. These forums
are a new trend in which for-profit companies step in to
provide the networking
opportunities that used to exist for senior management
within traditional non-profit associations.
Strategic senior
managers must continue to fulfill their networking needs.
They can find themselves dangerously isolated when their
networks do not extend beyond past company contacts,
present colleagues, and the casual networks they have
built.
One of these groups is the High Tech Forum, based in
Sunnyvale, California. The nature of such
quasi-associations is that they are highly targeted toward
the needs of one group. For instance, the High Tech
Forum is for Human Resource Directors in high tech
companies.
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Bill Gardner, AMD’s Director of Corporate Growth
and Development, believes that groups such as the High
Tech HR Forums, of which he is a member, fulfill the need for
peer-to-peer networking. Members of the forum feel that those who attend are truly their
professional peers. They are able to speak frankly and
openly because everyone in the room understands the
context from which they are talking.
Aryae Coopersmith, of Learning Synergies, began the
Forums about four years ago. Coopersmith, well connected
in Silicon Valley, saw the need and the way it could be
fulfilled through peer-to-peer forums. He asks his members
their opinions on key issues, but makes the final decision
himself. Members trust his judgment and rely on his
decisions. He also has a six-member advisory board, many
of whom are industry retirees. Their role is to serve as a
resource to help him think through key issues.
I asked
Coopersmith if he thought that non-profit associations
could achieve what the Forums have accomplished. "My
impression from talking to association directors is that
there are constraints on their ability to experiment, to
take risks by trying new things. Gaining support of
their board, whose members may represent different
interests and agendas, may be part of the
challenge."
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| How
Does the High Tech Forum Work?
To learn how the High Tech Forum runs its
peer-to-peer meetings of HR Directors,
click
here. |
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The Acorn Alliance–Another Approach
Tom Carroll and Mike Bowen have turned networking
on its head. Instead of beginning with professional
concerns, the Acorn Alliance begins with personal
relationships and developing common interests. Click
here to learn more.
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John
Schofield Chairman, President and CEO Advanced Fibre
Communications |
The Individualist Networker—for
Those Who Don’t Find Groups Valuable
John Schofield ,
Chairman, President and CEO of
Advanced Fibre Communications, in Petaluma, CA (Bay
Area) doesn’t belong to professional
associations.
"I am not a member of any organized group,
says Schofield. "Networking for me tends to
be purely at the personal level—who I know, what
they know, how much I respect them, and their
thoughts-- tend to be the drivers for me in
networking."
"I
think the 'Rolodex' remains the key
issue for me in networking. What do I need to know
or what do I need to get somebody else to know?
The Rolodex comes out and I call who I feel I need
to call. Moral of the story: build that Rolodex
and keep adding to it." |
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This answer seems to reveal a key insight about why
for-profit companies have been able to successfully
manage peer-to-peer forums. Non-profit associations have
boards that manage a myriad of membership needs,
interests, and agendas. In an age of fragmented
demographics, when the needs of small groups are often
clearly defined, associations--with their preference for
consensus decision making--often do not successfully
meet the needs of their individual members or small
groups. In attempting to meet the needs of all, they
often meet the specific needs of no one.
Forums run by for-profit directors, however, are able
to define groups with shared needs and interests. They
have an ability to respond to new situations without the
lengthy consensus-building process of an association.
Reinventing the Association from a Networking
Perspective—What’s Absent from Careers
Traditional associations will probably not be coming back in their
present form. For those who can remember associations as they used to
function, they called for much more financial and people resources
than most businesses can offer today and remain competitive.
Nonetheless it’s difficult to run a career without:
- A group of mentors and peers you interact with regularly,
- A sense of solidarity with key professionals who will respond to
your call/email,
- An idea forum where you can discuss issues with professionals
who have good insights, and
- A venue where peers and mentors can see the quality of your
thinking and competence.
Here’s our evaluation of what’s available today.
- Traditional Professional Associations.
Offer much less value
than you often put into them. I’ve taken the position in the past
that many of you take. I’m not going to participate because it’s
not worth it. I’ve found the decision is pretty shortsighted for
myself and I’m finding myself getting back into traditional
networking through associations. You have to sift through a bunch of
mud to find a gold nugget, but sometimes it’s the only way.
Otherwise if you find yourself in a tight spot during a downturn you
find yourself beginning again at point zero.
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- Peer-to-peer Networks.
They’re just beginning and not
readily available in many places, but if you spot one, latch onto
it. It might just be the wave of the future.
- Email Exchanges with Peers.
I believe most of us have become
quite successful at keeping up with people through email exchanges.
I now "talk" to more people in a day than I once did in
several weeks. My only counsel is that you begin to try to turn some
of these email exchanges into periodic face-to-face encounters.
The nature of email is that the exchange is very different from a
face-to-face relationship. There is some aspect of unreality always
involved. Email is an enhancement to business and personal
relationships, not a substitute.
- Chat Lists.
Are valuable supplements to face-to-face
encounters and ways to have exchanges with people around the world
with whom contact is impractical. There are three things you should
bear in mind about chat rooms: (1) The most active often have the
least to do, thus sometimes not a great deal to offer. (2) The most able are the least likely to participate. (3) Email
brings out the beast in us all in the sense that chats can quickly
turn to personal attacks and acting out, not something you want to
be involved with unless you are simply escaping from a bleak
existence.
Chat rooms can be very useful in getting specific information from
other people on resources they have used. I believe that is the most
useful part of chatrooms and newgroups
- Virtual Associations.
Many of our readers expressed
interest in virtual online associations. My own search on the Internet yielded no
virtual professional business associations. A few traditional
associations are beginning to build communities. This might be a
trend to watch. Some entrepreneur just might make this work in the
next few months or years.
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