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Who Goes?  Who Stays?  What Makes the Difference?
By Carol I. Kallendorf, PhD., Founder, The Delta Associates 
I just looked at a list of people I know who had been laid off in one of the more publicized recent layoffs. Quite frankly, many of them came as no surprise.  I then looked at an updated company directory—and sure enough, the people whom I would have expected to make the cut, made it.

Now, in some companies, layoffs already are—or will soon—cut deep into the muscle of the company. Finances will dictate letting go of a lot of people they’d like to keep.  A lot of extraordinarily talented people who did everything right have already been laid off - and other high performers will follow.

But we all know folks who probably needed to go.  And a lot of companies are


Carol Kallendorf, PhD
using the current rounds of layoffs as a way to move out the folks they don’t think add value. In fact some of the recent layoffs--in spite of official denials-- are thinly veiled ways of cutting people that management isn’t either fixing or cutting through the corporate performance management system.

So, what sets the people I knew would keep their jobs apart from those I knew would fall in the first round?  The people I thought would get the pinkslips showed traits like those below.  Sometimes the manifestation was subtle, but lurking below the surface, here's what you could see:

They got lazy in their thinking and in their work habits. These were the folks who pulled just a tad less than their weight on the team. They’re the ones who were "higher maintenance" for their coworkers and their senior management. They’re the ones you had to wrestle to the ground to try a new idea. They’re the folks who were bringing the same ideas, the same approaches, and the same strategies to radically different problems and challenges.

They did not look at every day as a business proposition. The folks who got cut were often the ones who failed to approach every day with a sense of urgency and intensity. They did not ask what value they individually were bringing to the organization every hour of every day. They did not organize their time, run their budgets, or coach their people on the basis of a daily business imperative.

They saw their job as an assumption. They assumed that this job at this company was their right. And the more something becomes an assumption, the more we take it for granted and the less we feel the need to expend extra effort and creativity to keep and improve it.

They showed their fear and disappointment. I saw it in their eyes long before the axe fell. I saw the fear and the disappointment as their projects failed to get funding or they were asked to go back to the drawing board to build a tighter business case. What I saw along with the fear and disappointment was an unwillingness or inability to retool themselves or adapt to new circumstances. The train had left the station and they were still waiting for the porter to move their bags.

So what can you do? Stay crisp in your thinking and your work style and look at every day as a balance sheet where you strive to deliver a sound return on the investment of your time and resources. See yourself and your career as a work in progress that you daily recommit to. And chart a path for your own continual learning and retooling.

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